faqs

Terms & Conditions:
1) Children below the age of 3 years watch movie for free.
2) Outside Eatables & beverages are not allowed inside the cinema premises.
3) A person needs to be 18 years or above to watch movies certified as 'A' It is mandatory to carry age proof for 'A' certified movies.
4) Rights of admission reserved. Decisions taken by Mukta A2 Cinemas management is final and binding.
5) In case the tickets are misplaced, duplicate tickets will not be issued.
6) As per government norms, no seat service will be allowed at the cinema. Kindly pick up all food and beverages from the Cafe Counter at the cinema.
7) Dear Guests, it is mandatory to keep your masks on throughout your time at the cinema.
8) Guests with fever or any other symptoms of Covid 19 will not be permitted in the cinema premises.
In such instances, kindly email us on feedback@muktaa2cinemas.com for online refunds.
9) Kindly download and update the Aarogya Setu App for your safety.
10) Kindly maintain 2mm social distance at all times within the cinema premises.
11) Please use our hand sanitizing stations to sanitize your hands.
12) Kindly book your Food & Beverages on our website’s Café Park to ensure safe distancing.
You may also scan the QR code on the seat ahead of you to place your order while inside the cinema.